Refund Policy
This policy was last updated on February 1st, 2026.
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At Creating Bridges Over Barriers, LLC, we are committed to delivering high-quality speaking engagements, workshops, and mentorship experiences. Please review our refund policy carefully before making a purchase.
Speaking Engagements & Workshops (In-Person or Virtual)
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All speaking engagements and group workshops are non-refundable once booked.
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If a school, organization, or individual needs to reschedule, we are happy to accommodate one reschedule at no additional cost provided written notice is given at least 7 days prior to the scheduled date.
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Reschedule requests made less than 7 days before the event may be subject to an additional rescheduling fee or forfeiture of the booking, at our discretion.
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No refunds will be issued for cancellations.
Virtual Workshops & Digital Events (Public Registration)
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Registration fees for live virtual workshops are non-refundable.
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If you are unable to attend, you may:
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Transfer your registration to another session (if available), or
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Request access to a recording (if provided for that event)​
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One-on-One Mentorship & Coaching Sessions
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Individual mentorship sessions must be canceled or rescheduled at least 24 hours in advance.
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Sessions canceled with less than 24 hours’ notice or missed without notice will be considered forfeited.
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Packages of multiple sessions are non-refundable, but sessions may be rescheduled according to the policy above.
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Digital Products & Downloadable Materials
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All digital products, downloads, worksheets, and templates are final sale and non-refundable due to the nature of digital content.
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Exceptional Circumstances
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We understand that unexpected situations arise. In rare cases involving emergencies, refund or credit requests may be reviewed on a case-by-case basis at our sole discretion.
